Insights

Manager Dashboard

• Introduction to feedback analysis
• Overview of the Engagement dashboard
• Overview of the Diversity & Inclusion (D&I) Dashboard
• The Health & Wellbeing (H&W) dashboard
• Dashboard contexts
• Strength and priority drivers

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Personal Dashboard

• Personal dashboard guide for employees
• Personal dashboard guide for managers
• Why do I see the same priorities and actions from one round to the next?
• What will I see if my manager has not yet set any actions?
• How do I view my own engagement scores and comments?

Data Algorithms & Calculations

• About eNPS and how it works
• Comparing the average score mode to NPS score mode
• How scores are calculated
• Rounding in the dashboard user interface
• Strength and priority driver calculation
• How highlighted segments are calculated

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Reporting

• The segment heat map
• Select heat map segments
• Export the heat map
• Viewing segments in the cards view
• Attrition Prediction reporting
• Curated Insights dashboard for leaders

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Participation

• Survey participation reporting
• Viewing participation per segment
• Tips for improving survey participation
• How is my participation rate calculated?
• How can I see who hasn't completed the survey yet?
• Why doesn't my participation list match my team structure?

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Benchmarking

• About benchmarking and how it works
• True Benchmark and how it works
• Understanding how benchmarks are applied on different views
• How are benchmarks determined?
• FAQ: Benchmarking
• How Peakon updates its benchmarks

Comments

• Introduction to Comments
• Viewing and exporting comments
• Enable Semantic Search for comments
• Semantic Search for comments
• Semantic topics for comments
• Keyword topics for comments

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