The segments that display in the segment heat map are context dependent. In other words, they comply with the segment that your context is set to, in the top left corner of your dashboard.
The heat map displays those segments that contain employees that are also in your selected dashboard context.
Sometimes, you might see the segment of a leader above yourself in the hierarchy. The segment that you see is not their full segment, but rather the portion of their segment that also contains the employees that are part of your selected dashboard context.
Edge case: CEO segment
In rare cases, the segment of the CEO (or equivalent) can appear in the segment heat map of managers.
This typically happens when your organization has some employees that don't have a set value for the manager attribute, so the manager field is empty on their employee record.
The system can only determine the CEO when you configure all employees (except the CEO themselves) to be in the upward hierarchy that lead to the CEO. Without this natural hierarchy the system will display a portion of the CEO's segment in manager heat maps, just like any other segment.
Regardless, managers won't have access to the full segment. They can only display the portion that they've access to, based on their selected segment context.
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