Set employee record time zones in the user interface

Prerequisites

Permissions: View employees and Update employees.

Context

Setting the time zone on employee records ensures that the survey notification can send at the set survey time in the employee's local time zone from the first survey round. Ensure that you've set employee record time zones at the latest 1 day before the survey round opens.

See Set employee record time zones using data import if you want to set time zones in bulk using an Excel file.

If you don't set the employee time zone, the survey will use certain fallbacks to inform itself on when to send the notification. See Survey send-out time for examples on the different fallbacks.

Steps

1. Go to Administration > Employees.
2. Either select all employees, select employees by filtering a segment, or select an individual employee.
3. (Optional) If you selected multiple employees, click Edit.
4. Set the time zone.
5. Save changes.

Example

You have set the survey time to 09:00, and you want all employees to receive the notification at 09:00 in their local time. Because you have employees that are 1 hour apart from each other (Dublin and Copenhagen), you want to set the employee record time zones for both groups.

1. Go to Administration > Employees.
2. In the left filter menu, select Local Office and set it to Dublin.
3. Select all employees, then click Edit.
4. Set the time zone to Dublin/Ireland. 
5. Save changes.
6. Return to Administration > Employees.
7. In the left filter menu, select Local Office and set it to Copenhagen.
8. Select all employees, then click Edit.
9. Set the time zone to Copenhagen/Denmark. 
10. Save changes.

Next steps

Set survey send-out time.