FAQ: Mobile app

Is there survey continuation from the web to mobile app?

Continuation only happens from the same device/IP address, for confidentiality and security reasons.

Do employees require a business email to access the Peakon mobile app?

Employees require an email address to access the Peakon mobile app. The email address must match the one on their Peakon employee record.

Employees of customers in the SMS Mobile Login Early Access programme can also sign in using the phone number that's on their employee record. The 'Log in with phone number' will display as an option for all users when opening the app, however an error message will display for employees of customers that are not part of the early adopter program.

If our employees don't have an email address, but have access to Single Sign On using Employee ID, can they access the app?

Employees with access to SSO can sign in using their company domain.

Does the app support Mobile Device Management (MDM)? Example: Preinstalling the application on a company device.

Yes.

Does the app support Mobile Application Management (MAM)? Example: Microsoft Intune to manage policies and restrictions within the application.

No.

Does the app support single driver access?

The app only supports access to entire question sets that have their own dashboards.