Peakon's aggregation settings allow for an employee’s most recent survey results to be included in scores. This is especially relevant since Peakon uses question sampling to reduce the amount of questions being asked in surveys running on an automatic frequency mode.
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Traditionally employee engagement surveys are performed once a year, where all employees in the company are asked the full set of questions. This means that the company and its managers only have up-to-date engagement data once a year, and that the employees have to go through a very long survey.
Peakon instead provides a more frequent survey, that will ask a subset of questions for each survey round. In addition, Peakon also supports different survey frequencies and questions for different parts of the company.
This provides up-to-date engagement data for the company and its managers, and a better survey experience for the employees. Specifically, it saves employees from survey fatigue. To learn more about Peakon's question rotation algorithm, see Understanding the question algorithm.
Even when multiple question sets and frequencies are used, Peakon is able to give an overview of the full set of engagement drivers across the company and its segments.
How it works
The base date for the following calculations is always the end of a survey round. The current score for a company or segment is calculated from the end of the last round.
Score aggregation happens via the following process:
- Any answers from survey rounds that fall outside of the “Aggregation period” window are excluded.
- Any answers from former employees that were deleted from Peakon are excluded if they fall outside of the “Inclusion of former employees” window.
- Any answers for a given employee and driver question, that fall outside of the “Time for driver of engagement” window, are excluded.
- Only the most recent answer for each question for each employee is retained.
- The average score for each employee and driver/sub-driver is calculated.
- The average score for each driver/sub-driver is calculated.
This process provides the following benefits:
- Enables sampling of questions from survey to survey, while still retaining an accurate picture of all drivers across the company.
- Allows inclusion of results from different parts of the company being surveyed at different frequencies.
- Ensures that only recent answers for each employee are utilised to provide the most accurate picture of the company engagement.
- Responses from former employees are only kept around for a short amount of time.
The below articles explain the settings in more detail, as well as provide the configuration steps:
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