After the close of each round, Peakon determines which drivers represent strengths for your team and suggests drivers open for improvement.
For each question set, you can view a full list of drivers on your Drivers page, or highlighted drivers on your dashboard Overview.
This article contains:
- Managing priorities
- Supported question sets
- Dashboard recalculation
- Strength and priority selection
These 2 permissions determine leader access to priorities and strengths:
Access to priorities and strengths
|Ability to see priorities and strengths.|
|Access to manage priorities||
Ability to set new priorities, dismiss suggested priorities and deprioritize existing priorities.
Peakon suggests the most impactful priorities based on team feedback while enabling leaders to decide on priorities by putting them in control.
You can accept or dismiss suggested priorities from supported question sets and manage custom priorities across all question sets.
When you accept a suggested priority or set your own priority driver:
- Your employees receive an email notification, if you choose to notify them.
- The priorities display on your employees' personal dashboards, and the shareable dashboard.
- Peakon recommends actions and training content supporting you in creating a plan of action.
- You can view the increase or decrease in scores after each survey round.
- Peakon notifies you when you've been successful in improving priority driver scores by suggesting you move focus to new areas.
Supported question sets
Peakon suggests strength and priority drivers from these standard question sets:
- Health & Wellbeing
- Diversity & Inclusion
It's also possible to set your own priority drivers across all driver question sets.
The segment isn't a Direct Reports segment.
The segment meets visibility requirements.
The aggregated participation is more than 25%.
At least 30% of the employees from the segment are in the survey round.
The segment doesn't represent more than 90% of the company employees, to avoid multiple sets of priorities for very similar datasets.
Strength and priority selectionA driver or a subdriver can become a priority for a combination of 2 reasons:
Driver performance is low (measured against the 75th percentile of the benchmark).
Driver impact on the overall score is high. Close alignment of the impact circles indicates that a driver has a high indirect impact on the overall score.
- Assigns each driver a prioritization score using this calculation: score = performance x impact.
Ranks all drivers by their prioritization score.
Sets the highest and lowest ranking drivers as strengths and priorities, respectively.
In rare cases, it's possible for a priority to be above benchmark and for a strength to be below benchmark.
Even though Peakon suggests priorities, you can dismiss the suggestions and set your own priorities.
Peakon suggests a maximum of 3 priorities for Engagement, 2 for Health & Wellbeing and 1 for Diversity & Inclusion question sets.
A note on the 75th percentile of the benchmark
When you display your dashboard at company level, the 75th percentile is of the industry benchmark. At company level, it's possible to see benchmark percentiles for a driver by hovering over this text on the driver's dashboard: In the top [%] in the [Industry]. These benchmark percentiles use rounding and have True Benchmark adjustments, so they won't always be an exact match to the 75th percentile that the calculation uses.
When you display your dashboard at a segment level, the 75th percentile is of the company scores. Segment dashboards don't display benchmark percentiles in the user interface.
Most priority drivers have a strong negative difference to benchmark and high impact on the overall score, however a driver can become a priority even if it only meets 1 of the criteria. Example: Finding statistically significant driver impacts on segments with fewer than 30 people is more difficult. Difference to benchmark then becomes the main way to determine strengths and priorities, with no impact circles displayed.
Sometimes drivers that perform above benchmark become priorities. A driver must be in the top 75th percentile not to be eligible to become a priority.
It's possible for a driver to be above benchmark in Average mode, while being below benchmark in NPS mode, due to methodology differences. The strength and priority calculation uses scores from the mode that you selected in your company data settings.
Employees receive email notifications for priorities that their direct and indirect manager has chosen to notify them about.
Dashboard notifications and end of round digest emails for managers contain updates on strengths and priorities.
Managers don't receive notifications for updated strengths and priorities on their direct reports segments, or segments that represent more than 95% of the company's employees.
Where managers have access to multiple contexts, they also receive notifications of any updates to their strengths and priorities.