Customers who signed up to Peakon after the 5th of September 2018 will have Tenure, Separation date and Separation reason attributes added to their account by default, so they can track leavers and tenure in the company and understand attrition. For customers who signed up before this date, these attributes will need to be added by an administrator. See Overview of the employee experience cycle and Understanding Peakon's Attrition Prediction model for more information.
Adding the Separation attributes
- Click on the Administration section in the left menu, then choose Attributes.
- Click on the black Add attribute button to add a new attribute.
- Add two date-type attributes. Label one Tenure and the other Separation date.
- Add an option type attribute and label it Separation reason:
Naming convention: Labelling the attributes "Tenure", "Separation date", and "Separation reason" will allow Peakon to automatically recognise these attributes as part of the separation group of attributes. Using this naming convention when first creating the attributes ensures that the attributes will work as intended.
Once the attributes have been created using the above naming convention, the attribute names can be changed and the automatic updating of employees based on tenure and separation date will still continue to work.
Defining date ranges
For the "Tenure" and "Separation date" attributes, you will need to define the date ranges by clicking on the "Ranges" option. A list of default ranges will be created automatically, which can be edited as needed. As a minimum, we suggest using the following two to get you started:
- < 3 months before separation
- 6 months - 3 months before separation
Adding segments to the Separation reason attribute
For the "Separation reason" attribute, you can add the segments to the attribute itself by opening up the attribute and then clicking on the box to add segments. If using the CSV file upload method to create or update employees, you can also add a column for each attribute. The upload will create segments for any unique values found in the "Separation reason" column as per normal. To help get you started, the following segments can be added:
- Contract expired