What happens if a Driver question is deactivated?
If the core Driver question is turned off but the sub-drivers are retained, both the driver and sub-driver can come up as key drivers of engagement. The driver can be a priority because it is the average of all scores associated with the driver (both core and sub-driver questions).
If a specific sub-driver is a priority or a strength, it will appear in “Key drivers of engagement” in the dashboard. If not, it will only show core drivers.