The segment heat map

The heat map enables you to segment survey results, to identify key improvement areas, patterns, and correlations throughout the organization. 

This article includes:

• User interface
• Segment selection
• Customization

User interface

The top row of the heat map displays the overall score of your context, enabling you to see how your sub-segments compare to the same driver scores in your overall area. Example: If you're in the Marketing context, the heat map will display the Marketing scores in the top row, and your sub-segments below.

The heat map color gradient helps provide data visualization to your results. The color scale depends on your dashboard theme (see Personal profile settings).

• Default theme displays green, white, and red.
• Deuteranopia theme displays blue, white, and orange.

The exact score determines the intensity of the color within each range. Example: 8.1 is pastel green, while 10 is opaque green. The below color ranges apply to both dashboard color themes.

Segment selection

Scores in the heat map update in real time during surveys. The segments that display depend on each user's access, and whether the segments meet the visibility requirements within each user's accessible views. See Select heat map segments for instructions on how to display subsegments in your heat map view.

A sub-segment is available in the heat map if it meets both conditions:

• The subsegment contains employees from the overall context that you're in. Example: You're in the Marketing context, and you have employees in France. The heat map will display the France subsegment.
• The subsegment has met the visibility requirements within the overall context that you're in. Example: If your organization uses a visibility threshold of 5, the France subsegment from the above example will only display if more than 5 people have responded to the survey during the visibility period.

The segments that display in the heat map remain fixed for the duration of the survey. As an exception, if an employee import makes changes to an automatically updating hierarchy, the segment heat map reflects the changes in the Child segments section automatically.

Customization