I have a suggested priority for a driver that I cannot act upon. What should I do?
It can happen that the system picks a priority driver, but, perhaps, you may not have enough authority over it to act on it. In fact, through emotional and social intel, you may want to improve an entirely different driver, which has not been set as a priority. For this reason, we recommend administrators to enable the 'Access to manage priorities' permission for manager access groups.
If this is enabled, the manager can reject the priority, and set the other driver as a priority by going into the driver's page and clicking on Set as priority. You can read more about this in Strengths and priorities and how they work.