How are benchmarks determined?

Question 

How are benchmarks determined?

Answer

Knowing whether your team is performing well when it comes to engagement is the most basic function of Peakon. To give an accurate answer, it’s essential to have a measurement that’s anchored in real world expectations, rather than an artificial scale. Your team can be benchmarked against an industry benchmark which is determined by your Peakon administrator, or, most often, will be benchmarked against the company benchmark. 

Peakon also has the ability to make adjustments to your team’s standard benchmark based on the exact makeup of your team using our proprietary feature, True Benchmark. To read more about benchmarking within Peakon, have a look through About benchmarking and how it works.