Question
How do I reset my survey answers?
Answer
Employees can reset their survey in three different ways while the survey round is still open.
Method | Description |
---|---|
Using the reset option at the bottom of the survey email |
You must open the exact email that contained the survey link, in order for the survey token to match the survey you completed. If you cannot find the email anymore, ask your administrator to resend it. Scroll down to the bottom of the email and click on the Clear your responses and take it again here option to proceed. |
Accessing the survey link again and using the reset option |
You must open the exact link that you used when completing the survey, in order for the survey token to match the survey you completed. If you cannot find the link anymore, ask your administrator to resend the email. The page that opens will state that your survey has been completed. Click the Delete your existing responses and re-submit the survey option to proceed. |
Authenticating through the original kiosk survey link used and using the reset option |
If you do not have a company email address, and instead took your survey by entering your first name & employee number, or by entering a unique code, ensure you enter the same link in this exact same way. The page that opens will state that your survey has been completed. Click the Delete your existing responses and re-submit the survey option to proceed. |
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