The Improve page is a hub for all leaders' available resources to improve driver scores, create action plans, and learn more about how specific drivers influence engagement and what leaders can do to help cultivate a positive experience for their team. In addition to this, you can access the Improve tab by going through every Peakon driver in your dashboard.
Administrators can drive continuous improvement in their organization by ensuring focus on continuous learning and development for their managers. Peakon’s Improve area delivers personalised training and advice to managers, based on the feedback from their team, which they can implement immediately and access alongside their dashboard.
The following features are part of Improve:
- The Improve page
- The contextual Improve tab on driver dashboards
- Suggested actions
The Improve page
The Improve page is your leaders hub where they can find suggested micro-courses, Peakon and your own company resources, and suggested actions provided by Peakon. You can find it by going to your sidebar menu > Improve. You can use the filters at the top of the page if you are looking to focus on a particular driver. Use the Content type filter to on actions or resources. You can also use the Driver of engagement to filter by specific drivers.
The Improve tab
When viewing your dashboard, Peakon recommends clicking into the drivers that have been marked as a priority. This will open up the dashboard for these specific drivers. Once in the driver dashboard, read the comments associated with the driver, along with any highlighted segments to help you understand how certain groups of employees are feeling toward the driver. At the top of every driver dashboard, you will be able to see the Improve tab. This contains all the resources available from Peakon to help you improve the driver score. These resources are contextual to the driver dashboard and consist of:
- A summary of why the driver has been marked as a priority to provide an understanding of its impact on your team’s engagement.
- Resources curated by Peakon’s Organizational Development team.
Micro-Courses (Premier only)
An ever-growing library of bite-sized leadership lessons, developed by our Organisational Development Science team. Backed by decades of scientific research, these sub-ten-minute courses provide managers with the skills required to act immediately and lead a productive and engaged team. Each interactive, mobile-friendly lesson is aligned to Peakon’s engagement methodology, ensuring that actions are clear and specific to each manager’s needs. Lessons conclude with a Suggested Action to encourage team leaders to make improvements based on their new knowledge.
Suggested actions (Business & Premier)
Peakon automatically provides suggested short-and long-term actions to help managers address feedback efficiently and effectively. This makes it easy for managers to implement impactful changes after each survey round. The personalised Suggested Actions pop up in the manager’s dashboard when reviewing their engagement priorities and at the end of each Micro-Course. These actions were developed by the Peakon Organisational Development Science (ODS) team and are statistically proven to increase scores on specific drivers.
Over a 6 month period, Peakon Actions are twice as effective as actions we see organisations building by themselves. We recommend adding a couple of actions for each priority and reading through the recommended resources related to these drivers marked as priorities.
To account for different learning styles and time constraints, we provide high-quality articles and videos on a wide range of management topics. These are curated and kept up to date by our Organisational Development Science (ODS) team. This offering combines bespoke, in-house content and handpicked subject matter from trusted publishers such as Harvard Business Review (HBR) and TED. Organizations can also upload their own internal resources, if needed.