The mobile app is available on the Apple App Store and Google Play, where it automatically updates as we add new features to the app.
Managers and leaders can review their dashboard, action feedback of their team and improve leadership skills through micro courses. Survey participants can complete their survey and access their personal dashboard. It's possible for leaders to switch between the personal dashboard and manager dashboard.
All app features respect the access group permissions of each employee or leader. If a manager access group is inactive or has inactive permissions, the app redirects these users to the survey or personal dashboard. To read more about app features, see Mobile App Features.
Any employee or manager can sign in to the mobile app using the email address that is on their employee record. It's possible to sign in using:
- Email address and password
- Magic link
- Single Sign-On (if enabled)
The app also supports Two Factor Authentication, if you enabled it in your account (on desktop).
We have launched an early access programme for organizations to test signing in using phone numbers. The Log in with phone number option displays for all users, because it was not possible to limit the update to only participating customers. This is because the mobile application can't verify whether an employee is in an organization that's part of the programme before they authenticate themselves. However, an error will display for employees of customers that are not part of the early adopter programme.
When you install the app, you can decide whether to enable push notifications. You can manage your notifications in the app notification settings.
The app is accessible for employees with visual impairment. It's also possible to use the native feature of your device to add or answer to comments through dictation.
The manager and personal dashboards respect the device language if it's a language that the native app supports. If the app doesn't support the device language, the app will use English. On iOS devices, it's possible to override the app language in iOS settings.
If you’ve restricted the survey to a language that isn’t the device language for an employee, the survey language will override the device language.