Configuring the kiosk mode

Kiosk is an alternative way to roll out your Peakon surveys to employees that do not have business email addresses. Employees access the survey on a communal tablet or computer using a code or login that is unique to them.

This article will contain steps on how to configure the Kiosk mode. To learn about Kiosk see About Kiosk mode and how it works.

This article will contain the following sections:

• Enabling Kiosk mode
• Adding employees to Kiosk
• Disabling Kiosk mode
• Editing Kiosk mode
• Distributing Kiosk codes

Enabling Kiosk mode

1. Go to Administration > Schedules
   
2. Click on View of the relevant schedule
   
3. Click on the tab Kiosk
   
4. Use the toggle to enable Kiosk
   

Adding employees to a Kiosk survey

Adding an employee to the Company Kiosk schedule

1. Go to Administration > Employees
2. Open the employee record
3. Go to the Rounds tab
4. Add the employee to the round*

*This action is only available to administrators.

Adding an employee to a targeted Kiosk schedule

1. Go to Administration > Schedules
2. Identify the targeting
3. Go to Administration > Employees
4. Open the employee record
5. Add the employee to the target group
6. Save changes
7. Go to the Rounds tab
8. Add the employee to the round*

*This action is only available to administrators.

Employee missing the Add to round button under Rounds tab

If an administrator doesn't see the option to add an employee to the round, check for these possibilities:

• The schedule contains targeting. Make sure the employee is part of the target group
• The employee has a past separation date or a future hire date
• Check that the employee's Engagement toggle

Disabling Kiosk mode

1. Go to Administration > Schedules
2. Click on View of the relevant schedule
3. Click on the tab Kiosk
4. Use the toggle to disable Kiosk

Editing Kiosk mode

After having enabled the Kiosk mode, you will be able to edit the different sections to select login type for employees, customize the URL and choose the device privacy.

1. Go to Administration > Schedules
2. Click View on the relevant schedule
3. Click on the tab Kiosk
4. Make the necessary edits whether it is Login type, Kiosk URL, or Kiosk device privacy

Distributing Kiosk codes

When the types of reusable or one-time Kiosk codes are selected, these codes will need to be distributed to each employee.

Survey access with reusable kiosk codes

1. Go to Administration > Employees
2. Click Export
3. Select Export kiosk codes 

The codes are available for export once the reusable kiosk codes option has been enabled on a schedule with an open survey round. Ensure that the Kiosk codes access control permission has been enabled for members needing to export reusable kiosk codes.

Survey access with one-time kiosk codes

1. Go to Administration > Schedules
2. Click on View
3. Click on the Kiosk tab once the survey round is open
4. Click on Export all in schedule or Specify who to export if you want the export segment-specific codes

The codes can only be downloaded once the survey round is open.