My Peakon IOS mobile app is set to English, even though my phone is in a different language.

Question 

My Peakon IOS mobile app is set to English, even though my phone is in a different language. Why is that?

Answer

The Peakon app for iOS will respect the device language configured globally in the device Settings app, as long as it is one of the languages supported natively by the app (see App Store for full list of supported languages). If the device is running iOS13 or later, the device language can be overridden for the Peakon app inside iOS System Settings.

If the current device language is not supported, the app will default to use English as the interface language. 

One exception to the above is the survey language. If a specific survey language has been configured by your company’s Peakon administrator, it will override the device language when answering the survey using the app, as opposed to using the device language. 

If you want your default language settings to be changed within Peakon, please reach out to your Human Resources (HR) team who can make this change for you in your personal record.