This article includes links to resources related to managing and launching Peakon surveys. The resources in the following sections are, generally, performed by administrators only.
The resources in this article are organized into the following topics:
- Creating and configuring surveys
- Survey branding
- Survey channels
- Communications
- Advice & troubleshooting
- Additional resources
Creating and configuring surveys
- About Peakon surveys and how they work
- Running multiple survey schedules simultaneously
- Running multiple survey schedules in different time zones
Survey branding
Survey channels
- Introduction to survey channels
- Sending the survey via email
- Sending the survey via SMS
- About kiosk mode and how it works
- Configuring the kiosk mode
- About the Peakon iOS mobile app
- About the Peakon Android mobile app
Communications
- Manager facing emails
- Survey participant facing emails
- Enabling the survey summary
- Enabling the personal dashboard for your company
Advice & troubleshooting
- Is it possible to send a small pulse survey for a select division?
- If I change a manager in the system, does it apply instantly for the survey that was recently released?
- What happens when a survey round closes?
- What can I customize in the survey email?
- How do I resend the survey to an employee?
- How do I extend the deadline on a survey?
- Can I change the sender of the survey email?
- How is the average time to complete a survey calculated?
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