Company account settings

Information

Company name

The company name displays in the survey and questions that use the company name placeholder %s. If you have multiple entities with different names, use the name of the parent organization and configure the branding separately.You can also add translations, if needed.

Logo

Your company logo displays on the main page of the survey. If you have multiple entities with different logos, upload the logo of the parent organization and configure the branding separately. The ideal size for the logo is 300 x 300 pixels.

Sector

The sector you select determines the selection of industry benchmark if you opt for the Automatic external benchmark option.

Size

Your employee headcount contributes toward the global benchmarking data set, but not toward benchmarking for your company.

Time zone

Set as the time zone of your main location. The survey uses this time zone as the fallback option for survey send-out time.

Data Control

Automatic deletion of former employees

Set how long leaver employee records should remain in the account after their separation date.

Data processing

Enable features that use a third-party provider to process data, and require manual opt-in.

Access to Peakon Support

Restrict data access to the regions that you’d like to receive support from.We recommend enabling access so that your Customer Success Consultant or the Support team can better support you.

The options are:

• Global support - all regions.
• Restricted support - only specific regions.
• No access.

Instances where enabling access for Customer Success Consultants or Support Team are useful include:

• Initial account setup (score aggregation & visibility settings, benchmark settings, survey settings).
• Question review.
• Employee records upload using file import.
• Survey results session.
• Preparation for quarterly business review sessions.
• Answering support queries that require a Support team member to investigate an issue in your account.

Email

Certificate

You can use email certificates (also known as SMIME certificates) to sign and encrypt email messages. When you encrypt an email using an email certificate, only the recipient can decrypt and read the email. The certificate assures recipients that the email is authentic and comes from a trusted source.

Consent Request

Add or edit consent request

You can select whether to use a default or custom consent message when you collect sensitive attributes in your surveys. You can use the custom consent to reflect your workplace culture while also helping you meet your compliance, General Data Protection Regulation, and local legislative requirements.It's also possible to add translations and a URL to your custom consent message.