As an administrator, the dashboard product settings can be accessed and configured by going to Administration, followed by the selecting the Data settings option and you will find them under Dashboard tab.
There are three components to the dashboard settings, which will be covered in this article.
- Driver sorting
- Overall scores
- Score aggregation for drivers
The driver sorting option controls the default sorting of drivers that managers in your organization will see on their dashboard when they log into Peakon.
The standard setting is to sort the drivers by Focus area, however it's also possible to sort drivers By score or By difference to benchmark.
Managers will still be able to sort drivers by any three of these options, but will receive the view selected for this setting by default with every new login session.
This setting controls the leading score shown on dashboards for any engagement, driver, or sub-driver question. The average or e/NPS score can be shown by default on dashboards.
Managers will also have the option to switch between the two options on their dashboards but will receive the view selected in this setting by default with every new login session.
When using the eNPS as the default leading score, NPS will be shown on dashboards for all questions excluding the core engagement question ("How likely is it you would recommend [company name] as a place to work?"). For this core engagement question, eNPS will be used instead as this is the standard terminology used to refer to this question specifically.
Score aggregation for drivers
This setting controls whether the dashboard should base a driver score on all its core and subdriver questions.
Example: Autonomy has the core question, a Flexibility subdriver question, and a Remote Work subdriver question.
Average mode first calculates the overall Autonomy score per employee with their response to each of the 3 questions. It then averages all overall scores to get the team Autonomy score.
Separate mode works on a per driver or subdriver basis. To get the overall Autonomy score, it only uses the latest score on the main question, per employee.
The data visibility window applies regardless of the setting that you select.
You can focus on the driver score as a measurement of a concept.
Giving weighting to all questions within a driver decreases score variability, with less extreme values and changes.
The driver score is less sensitive to subdriver question customization.
It's possible to deactivate the main driver question, while leaving its subdriver questions on. When using aggregate mode, this configuration can lead to the driver and subdriver both appearing as focus areas, even though their scores come from the same question.