Set up Peakon’s Hibob integration

Connecting Peakon to Hibob will allow for automatic syncing of your employee data between Hibob and Peakon, meaning your employee list stays current. Any employee updates made on Hibob will be synced over to Peakon automatically.

Prior to connecting your Hibob account, please let Workday Support know that you would like to utilise the integration and you will get the feature enabled for your account. 

Enabling the integration

Prerequisites

Create the API token on HiBob with these permissions:

• Full employee read
• Employee fields read
• Employee update

Steps

1. Log onto Peakon
2. Go to Administration > Integrations
3. Click on Hibob and then click on Connect 
4. Add your token from Hibob into the Access token box
5. Once you’ve done that, you will be in the overview page for the bob integration. Click on the Settings tab to configure the synchronization
6. Click on the Synchronize now option to do a one-time sync

You will need to click the Synchronize now icon every time you'd like to sync Hibob with Peakon. Alternatively, you can set up automatic synchronization.

Setting up automatic synchronization

1. On HiBob, create a new subscriber in the Webhook API setup, enabling all events except the table entry options.
2. Add the unique URL from the integration page in Peakon.
3. Obtain the HiBob Webhook API.
4. On Peakon, add the Webhook API to the Webhook secret box on the HiBob integration page.

What will be synced?

The following fields will be synced automatically when available on both Peakon and Hibob.

Syncing Custom fields

Any custom fields on Hibob will be synced to Peakon where the attribute name on Peakon matches the field name on Hibob and the types of data is compatible.

Peakon doesn't support custom tables from Hibob.

Deletion of employees

When an employee is removed from Hibob, they will also be removed from Peakon via the sync.

Tenure dates

When you add an employee to Hibob with a future start date, the employee record will sync to Peakon but they won't be eligible to receive surveys until their start date is in the past.
Similarly, when you set an employee's termination date in Hibob, the information will sync to Peakon and the employee won't be able to receive surveys after the date is in the past.

To take advantage of using these attributes, please refer to our Removing an employee from Peakon help center article.

Export Audit Logs

Use the Export to CSV button on integration audits to export the latest 5,000 records of integration event audit logs in CSV format.

Bulk Update Rate Limit

The HiBob WPEV integration updates employees through bulk updates. As a safeguard, WPEV rate limits these bulk updates from HiBob to 750 requests per minute. For any WPEV HiBob Webhook disconnections, please reach out to customer support.